Terms and Conditions
Your use of this site is conditional upon your acceptance of and compliance with these terms and conditions contained in this document and any other notices accepted by you on this site. By entering this website, you agree to be bound by these site terms and conditions.
Use of this site is restricted to people of 18 years of age and over unless such use is with involvement/agreement of a parent or guardian. The African Collection reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Restriction on Use:
This site is provided for your personal, non-commercial use. You may not copy, reproduce, republish, frame, post, upload, distribute, transmit or modify in anyway all or any part of the material contained on this site, unless expressly authorised in writing from The African Collection or under any applicable statute. You must not transmit or attempt to transmit any data, code or other material of any kind to this site that contains a virus or other harmful component.
Access to the Site:
The African Collection does not warrant that access to this site will be uninterrupted, or that the services offered on the site will be error-free. We reserve the right to change or discontinue any feature on this site,
Reliance on Information:
The information on this site is provided in good faith, but you should not rely on it without making your own independent assessment of it. To the extent permitted by law, The African Collection gives no warranty as to the accuracy, currency, reliability or completeness of any information contained on this site.
To the fullest extent permitted by law, The African Collection disclaims all liability and responsibility for any direct or indirect loss or damage which may be suffered by you using this site, or relying on anything contained in or omitted from this site. You agree not to carry on any activity in relation to The African Collection website which might involve us in liability. If you do engage in any such activity, you agree to grant The African Collection unlimited indemnity with respect to your conduct.
The site and all information are provided on an “as is” basis without any warranties of any kind. The African Collection, to the fullest extent permitted by law, disclaims all warranties. The Trade Practices Act (1978) (Cth) and all corresponding state and territory legislation implies and prohibits the exclusions, restriction and modification of such terms. Except as provided in these terms, all warranties express or implied in any way are excluded. In any event any liability under any implied warranty is limited to providing you with the good or service.
The African Collection will take reasonable steps to protect the information on this site from illegal, harmful or inappropriate use, modification or alteration. To the fullest extent permitted by law, The African Collection disclaims all liability and responsibility for any direct or indirect loss or damage which may be suffered by you as a result of any illegal, harmful or inappropriate use, modification or alteration of the site.
All names, logos and trademarks are the property of The African Collection or the third parties who have contributed to this site. Nothing on the site should be interpreted as granting any rights to use or distribute any names, logos or trademarks, without the express written agreement of The African Collection or the relevant contributor. Nothing displayed on the site should be construed as granting any licence or rights to use any name, logo or trademark without the express written permission of The African Collection, or the relevant third party contributor.
Amendments to Terms and Conditions:
The African Collection may, without prior notice, amend or modify this disclaimer by posting the amended disclaimer to The African Collection website and requiring your acceptance when you enter this website.
Use of Site from Outside Australia:
The information on this site and the terms and conditions have been prepared in accordance with Australian law. If you are residing in or accessing this site from a country other than Australia (‘the User Country’) the information and the terms and conditions may not satisfy the laws of the User Country. Should the information and the terms and conditions satisfy the laws of the User Country, this site is not intended for your use, and you are not entitled to rely on the information. If you do so, you agree to indemnify The African Collection for any loss or damage, which may be incurred by The African Collection as a consequence.
Feedback, Questions or Problems:
By visiting The African Collection Website and/or sending us e-mails, you are communicating with us electronically. You thereby agree to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing .
The African Collection welcomes any feedback you may have regarding our site or these terms and conditions. If you have any questions or queries, or if you have any suggestions or problems, please email email@example.com
While The African Collection endeavours to be as accurate as possible, the accuracy of the product items shown on this site cannot be guaranteed as this is a handmade product range and small variations may occur in colour and design. Also, colours may vary depending on the quality, photographic reproduction and resolution of individual computer screens. However, we endeavour to be as accurate as possible. If a product offered by The African Collection itself is not as described, you may return the item. However, the item must be in an unused condition.
The African Collection wants you to be happy with your purchases from us. If for any reason you are not satisfied with your purchase and the item/s are in their original condition then the goods can be returned to us within 14 days of receipt. You will then either be issued a full refund for the item, or it exchanged for other items. Should the return of an item be due to an error by The African Collection, or because it is faulty, then a refund of both the delivery charges will be made. However, if items being returned are not as a result of errors by The African Collection or the product being faulty then you will be responsible for both the original delivery charge and the return. This policy does not affect any statutory rights you may have as a consumer.
Please contact firstname.lastname@example.org and return the merchandise to the address provided to you. Please include a copy of your invoice, e-mail address and telephone number in case we need to contact you. All approved refunds will be made within 5-10 business days of our receipt of the return. Refunds will be made only in the same form as the original payment.
Cancelling an Order:
To cancel an order you must phone us the same day as the order was placed. However, if the order has been shipped, we cannot cancel it for you and you may return it for refund, less the shipping charge.
There will be a 10% fee or $15, whichever is greater, for cancelling an international order. However, if the order has been shipped, we cannot cancel it for you and you may return it for refund, less the shipping charge and 10% (or $15, whichever is greater) restocking fee .
Our address and phone:
The African Collection Pty Ltd
PO Box 17 DEAKIN 2000